MediaMarkt Warns: New Phishing Wave Threatens Online Shoppers
Rotterdam, woensdag, 4 juni 2025.
The electronics retailer MediaMarkt has warned consumers about an advanced cybercriminal campaign posing as a legitimate store. Criminals are using sophisticated social engineering techniques to mislead customers with false competitions and fraudulent promises of free equipment, such as a Kenwood food processor. The phishing attack is characterised by creating time pressure, using malicious links, and imitating the MediaMarkt brand. Experts advise consumers to be extremely alert, not to open unknown links, and always contact official customer service directly if in doubt.
Advanced Phishing Tactics
Cybercriminals are currently using sophisticated social engineering techniques to deceive consumers by impersonating MediaMarkt. The phishing campaign promises customers a free Kenwood food processor, deliberately creating time pressure to prompt quick victim responses [1][3]. The criminals employ strategies that exploit psychological vulnerabilities, such as scarcity marketing and urgent calls to action [1].
Identifying Fake Messages
Experts advise consumers to be vigilant when encountering messages with suspicious characteristics. Warning signs include impersonal greetings, fake links, spelling errors, and requests for personal information [2][4]. MediaMarkt will never directly request customer numbers, login credentials, or passwords via email or SMS [1].
Protection Measures
If consumers have accidentally clicked on suspicious links, it is recommended to immediately run a virus scan, change passwords, and activate two-factor authentication [1]. When in doubt, always contact the official MediaMarkt customer service directly [3].