Retail Revolution: How Fujitsu Transforms METRO's Operations with Advanced Monitoring
Toronto, vrijdag, 4 juli 2025.
Fujitsu has introduced a groundbreaking cloud solution for METRO, enabling retailers to gain in-depth insights into their operational processes. The innovative technology combines transaction data, loyalty information, and security images to enable real-time analysis. During a pilot phase in 20 stores, significant losses were already identified and compliance processes were optimised. This solution, currently covering 500 METRO stores, promises not only improved security but also increased operational efficiency for the retail sector.
Innovative Monitoring Technology
Fujitsu has developed an advanced cloud solution that fundamentally transforms METRO’s retail operations. The technology integrates multiple data sources, including transaction data, loyalty information, and security camera footage for detailed operational insight [1]. The system is specifically designed for METRO’s 500 stores, spread across the Metro, Super C, and Food Basics brands [1].
Pilot Phase Results
During the pilot phase in 20 stores, the solution has demonstrated promising results. In the first week, significant losses were already identified and compliance processes were optimised [1]. The implementation followed an initial test phase in February 2025, with a phased rollout in April 2025 [1].
Technical Capabilities
The monitoring solution provides continuous surveillance of all store transactions and generates immediate insights into potential theft, fraud, and policy violations [1]. The system is available in both French and English and is hosted in Canada [1].
Strategic Implementation
The commercial aspects of the project are managed by Fujitsu North America, with technical expertise provided by Fujitsu Germany [1]. The system is currently operational in 7,000-8,000 stores worldwide [1].